Tasting Room Associate, Part Time
For an application, please email erin@americanwineproject.com.
About AWP
American Wine Project is a boutique winery located in Mineral Point, Wisconsin. We specialize in low-intervention wines made with locally grown, cold-hardy varieties. Our wines have been recognized both within our region as well as by the national industry. We strive to create a welcoming, relaxed and inclusive environment and encourage good stewardship of our winery and gardens.
We are hiring tasting room associates with an immediate start date. Our team is supportive, flexible, kind and honest. We are looking for new teammates that can help us achieve our goal of being the best small winery in the Midwest!
Role and Responsibilities
The Tasting Room Associate promotes the sale of wine, wine clubs and non-wine products sold in the Tasting Room, while educating customers on American Wine Project, wines and varietals. This position is also responsible for building relationships with customers and takes the initiative to provide excellent customer service and exceptional hospitality. We are adding kitchen service in Spring 2025 and plan to offer a curated wine bar menu.
Essential duties include but are not limited to:
• Greets customers and pours wines for tasting according to procedure
• Provides customer service both in person and through phone conversation that exceeds expectations
• Assists customers in wine selections and describes wines, winery history and provides general tourist information
• Handles routine POS transactions using Tasting Room software which includes operating the cash register, processing returns, discounts, employee purchases, etc.
• Meets established sales goals for wine and wine club memberships
• Assists customers to their vehicles with large purchases when necessary
• Washes and polishes glassware
• Assists with set up and break down for events in the Tasting Room
• Assists with cleaning and creating displays and arranging merchandise
• Prepares or assembles cheese plates and other menu items
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
• Stoop, kneel, or crouch; walk, talk, and hear; reach, feel, and lift
• Stand for long periods
• Navigate uneven terrain
• Lift and/or move 50 or more pounds repetitively
• See with close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to individuals with disabilities to perform these functions. This job frequently or always requires:
• Working in a retail and hospitality sales environment
• Working hours approximately 1 PM to 9 PM
• Working indoors and outdoors
• Availability to work weekends, evenings, and/or holidays
Qualifications and Education Requirements
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of that knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• High school diploma or GED; some college preferred
• Fluent in writing and spoken English
• Possess accurate counting and mathematical skills
• Must be able to demonstrate computer proficiency: touch screen, laptop, bluetooth, mobile applications
• Professional appearance and demeanor, must be able to work as part of a team
• Outgoing personality with open and friendly communication
• Minimum age of 21 years old
Compensation and Benefits
Hourly wage is $15-$17 DOE plus tips
Employee discount of 30% off all merchandise
No other benefits at this time